Frequently asked questions
What shipping methods does San Benito offer?
We ship most orders via USPS priority ground.
Is San Benito able to ship to all 50 states?
San Benito can ship to any street address in all 50 states, including Alaska and Hawaii. If you have a PO Box, we can ship your order via USPS, which takes 2 to 7 business days for delivery.
Can San Benito ship outside of the United States?
Current we do ship to Mexico. All other international destinations not of as yet.
Can San Benito ship to military bases?
San Benito can ship to APO/FPO bases using USPS which takes 2 to 7 business days for delivery.
Can I change my shipping address?
Please email our customer service at help@sanbenitohemp.com to confirm if your order is still processing or has been shipped. If it’s already shipped, we recommend using USPS to change the shipping address and re-route your order.
How can I track my order?
Your order confirmation will include a tracking number; you can use this number to track your order through USPS website
How soon can San Benito ship my order?
Oders normally ship out within 2 days of your order
What if I don’t receive my San Benito order?
Please check around your property outside first to see if the package was placed beyond your doorstep or ask neighbors if the package was seen or left with them. If you still have not received your order, you can reach our customer service at XXXX to start a FedEx trace. And if you’re not completely satisfied with your order from San Benito within 60 days, we are happy to refund your money – 100% Satisfaction Guaranteed Our
Our Return Policy
All sales are final
Do you ship to military bases?
San Benito can ship to APO/FPO bases using USPS which takes 2 to 7 business days for delivery.
· Please email our customer service at help@sanbenitohemp.com to confirm if your order is still processing or has been shipped. If it’s already shipped, we recommend using USPS to change the shipping address and re-route your order.
· “Your order confirmation will include a tracking number; you can use this number to track your order through USPS website” (You can get rid of this question)
· Orders normally ship out within 2 days of your order (you can get rid of this question)